Frequently Asked Technology Questions

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Q: I sent something to the printer and it didn't come out- why?

Q: I forgot my password or want to change it- how do I do that?

Q: What do I do if there is a paper jam in a printer, copier, or Ricoh machine?

Q: My email isn’t working, what do I do?

Q: I'm trying to use a data projector connected to my laptop, but the image isn't showing up- what do I do?

Q: My computer is really slow sometimes- why does that happen and what can I do to speed it up?

Q: How do I set Mozilla so I can check my email?

Q: Where do I sign up to teach in a computer lab, and what do I do if I run into a problem?

Q: What kinds of equipment are available to sign out from CHSS Technology Services, and how do I reserve them?

Montclair State University
Montclair State University
Montclair, NJ 07043, USA
(973) 655-4228